Are you getting an error code AS-3 when you’re trying to sign in to Epic Games?
Here’s the full error message, “Sign in failed, if the problem persists please visit our online support”.
Followed by, “Search our knowledge base to learn more”.
The error message happens because there’s a problem with your connection while using the Epic Games Launcher.
In this guide, you’ll learn how to fix the Error Code: AS-3 on the Epic Games Launcher on a Windows PC.
How to Fix Epic Games Error Code AS-3
To fix Epic Games Error Code AS-3, try allowing Epic Games through the Windows Defender Firewall.
You can also try to change your DNS or uninstalling and reinstalling the launcher.
Fix 1: Allow Epic Games through Firewall
- Search for “Windows Defender Firewall” using Windows Search and open it.
- Select “Allow an app or feature through Windows Defender Firewall”.
- Change settings > Allow another app… > Browse.
- Add these two programs:
- C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
- C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe
- Restart your PC, open the Epic Games Launcher, and try signing in to it.
Fix 2: Change your DNS
- Search for “Control Panel” using Windows Search and open it.
- Network and Internet > Network and Sharing Center > Connections (e.g. Ethernet).
- Select “Properties” and double-click “Internet Protocol Version 4 (TCP/IPv4).
- Enable “Use the following DNS server addresses”.
- Enter “8.8.8.8” as the preferred DNS server.
- Enter “8.8.4.4” as the alternate DNS server.
- Select “OK”, open the Epic Games Launcher, and try signing in to it.
Fix 3: Uninstall and reinstall Epic Games
- Search for “Control Panel” using Windows Search and open it.
- Programs > Uninstall a program > Right-click “Epic Games Launcher”.
- Select “Uninstall” to uninstall the launcher.
- Reinstall the launcher here: store.epicgames.com/download.
- Open the Epic Games Launcher and try signing in to it.
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