How to Fix Frame.io Login Not Working Something Went Wrong

Frame.io is a collaborative platform that simplifies and streamlines video production workflows.

It allows users to upload source media, assets, and work-in-progress files into private workspaces.

Frame.io replaces the need for multiple tools like Dropbox for file sharing and Vimeo for video review.

It addresses common challenges faced by video professionals like managing numerous passwords.

The platform also offers features like time-based comments, video annotations, video transcoding, and more.

In this guide, you’ll learn how to fix frame.io login not working, something went wrong, or a 503 service temporarily unavailable error.

To fix frame.io login not working or something went wrong, you need to disable ad blockers and allow third-party cookies.

You can also try to open incognito mode to log in or contact their customer support for assistance.

Note: Before you attempt any fixes, check if frame.io is down on status.frame.io and downdetector.com/status/frameio (if its down, you need to wait for the issue to be fixed on their end).

Here are all of the known fixes:

Method 1: Try logging in using this link instead: https://accounts.frame.io/welcome?isLogin=true.
Method 2: Disable ad blockers and allow third-party cookies in frame.io.
Method 3: Open Incognito mode, visit frame.io, and try logging in again.
Method 4: Contact customer support by sending them an email at support@frame.io or chat with them by clicking on the chat icon on frame.io.

Update #1: As of 20 September 2023, frame.io service is down and the engineers are working on a fix (source: Frame.io customer support email).