YouTube Kids is a child-friendly video app designed to offer a safe environment for kids.
Parents can customize the experience with features like time limits, content blocking, and more.
The app allows the creation of up to eight individual kid profiles, each with unique settings.
It has a diverse library of videos covering various topics and tools to ensure a safe experience.
In some cases, the app may have trouble loading videos, and restarting your phone does not fix it.
In this guide, you’ll learn how to fix YouTube Kids not loading or not working on iPhone, Android, or PC.
How to fix YouTube Kids not loading
To fix YouTube Kids not loading, you can try selecting an age range (e.g. Younger Ages 5-8) in your settings.
You can also try to use YouTube Kids signed out or delete and reinstall the app.
Fix 1: Select an age range
- Open the YouTube Kids app.
- Tap on the lock icon next to “Privacy”.
- Enter your passcode or solve the math problem and submit.
- Tap on “Settings”.
- Select your kid’s account under “My kids”.
- Enter your password and select “Edit Settings”.
- Select an age range (e.g. Younger Ages 5-8).
- Check if the videos can load!
Fix 2: Use YouTube Kids signed out
- Open the YouTube Kids app.
- Tap on the lock icon next to “Privacy”.
- Enter your passcode or solve the math problem and submit.
- Tap on “Settings”, scroll down, and select “Use YouTube Kids signed out”.
- Select “I’m a parent” and enter your date of birth.
- Read the dialogue and tap on “Skip” when asked to sign in to a Google account.
- Select an age range (e.g. Younger Ages 5-8).
- Check if the videos can load!
Fix 3: Reinstall YouTube kids
- Tap and hold the YouTube Kids app and delete it.
- Open the App Store or Google Play Store.
- Search for “YouTube Kids” and install it.
- Open YouTube Kids and complete the onboarding process.
- Check if the videos can load!
Further reading
How to Fix “Data is underreported for some dates” on YouTube