Entry Level! Remote Health Information Specialist

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by Chris Durst       Oct. 22, 2024

Ciox, a Datavant company that supports health systems, has posted an Entry Level Remote Health Information Specialist role to their careers page.

In this ENTRY LEVEL role, you will be processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.

Applicants do not have to hold a college degree, but should have basic computer skills, strong written and verbal communication skills, solid data entry skills, and a willingness and ability to work overtime during peak seasons.

The posted pay rate is $15-$18 per hour. Benefits include PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance.

Hiring in the United States – no state hiring exclusions noted in the job post.

Following are excerpts from the Remote Health Information Specialist job posting:

By joining Datavant today, you’re stepping onto a highly collaborative team that is passionate about creating transformative change in healthcare. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales.

What we need…

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights

• Full-time, remote Opportunity: Monday – Friday (Five 8 hours days, MLK Day minimal coverage is needed)
• Process medical records requests, checking logging, confirming authorizations are valid, quality checking work
• Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance
• Tremendous growth opportunities both locally and nationwide

What We’re Looking For

• Customer service, clerical, and multi-tasking skills, easily adapts to changes
• Microsoft and EMR system experience preferred
• Comfortable working in a high-volume production environment
• Medical office/ROI experience preferred
• Willingness to learn and grow within Datavant

Responsibilities

What You Will Do…

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company’s and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

Qualifications

What Helps You Stand Out…

Required

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Preferred

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.

Compensation

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

This job is not eligible for employment sponsorship.
Equal Pay Act Minimum Range: $15.00-$18.00 per hour

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

HOW TO APPLY

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CLICK HERE for full details and to apply for this Remote Health Information Specialist position. For more jobs like this, check our Newest Jobs & Gigs page. To be the first to hear about jobs like these, join our free Telegram channel. Good luck as you make your work from home plans a reality!