Are you getting a “FortniteGame-Athena Crash Reporter” error when you’re launching Fortnite?
Here’s the full error message, “Fortnite has crashed. We’re very sorry this happened”.
“And we are working towards preventing it in the future”.
“You can get help online at Fortnite Technical Support” .
The error message happens because your graphics card is outdated or the DirectX version is too high.
In this guide, you’ll learn how to fix the Athena Crash Reporter in the Fortnite game on PC (FortniteGame-Athena).
How to Fix Athena Crash Reporter in Fortnite
To fix the Athena Crash Reporter in Fortnite, you need to update your graphics card.
If that fails to fix the error, you need to try downgrading from DirectX 12 to 11, verifying the game files, or clearing the cache for Epic Games.
Fix 1: Update your graphics card
Fix 2: Downgrade from DirectX 12 to 11
- Open the Epic Games Launcher and go to your library.
- Click on the three dots next to “Fortnite”.
- Select “Manage” and turn on “Launch Options”.
- Add “-dx11” into the text field.
- Try launching Fortnite again.
Fix 3: Verify the game files
- Open the Epic Games Launcher and select “Library”.
- Click on the three dots next to “Fortnite”.
- Select “Manage” followed by “Verify”.
- Try launching Fortnite again.
Fix 4: Clear Epic Games cache
- Press CTRL + ALT + DEL and open the task manager.
- End the task for all Epic Games Launcher processes.
- Search for “%localappdata%” using Windows Search.
- Open the “EpicGamesLauncher” folder.
- Open the “Saved” folder.
- Delete “webcache”, “webcache_4147”, and “webcache_4430”.
- Reopen the Epic Games Launcher and try launching Fortnite again.
Further reading
How to Fix Epic Games Error Code AS-3
How to Fix “Out of video memory trying to allocate a rendering resource” in Fortnite