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How to Fix “Connecting to Ultimate Team is not possible at the moment” in FC 24

Table of Contents

EA SPORTS FC™ 24 introduces a highly authentic football experience with cutting-edge technology.

HyperMotionV captures real match movements and integrates them into the game.

PlayStyles enhances player uniqueness based on real-world data.

The Frostbite™ Engine offers lifelike detail, precise player models, and realistic cloth dynamics.

This combination changes how over 19,000 authentic players move, play, and appear.

In this guide, you’ll learn how to fix the “Connecting to Ultimate Team is not possible at the moment” error in FC 24.

Fix 1: Subscribe to EA Play

  1. Have an EA Play subscription (if you don’t have one, you can subscribe to EA Play to connect to their servers).
  2. Launch Steam and go to the FC 24 store page.
  3. Scroll down to the “EA Play” section.
  4. Start your 10-hour free trial with EA Play.
  5. Install and play FC 24 (and you should be able to connect to the servers).

Fix 2: Refund and buy the Ultimate Edition

  1. Refund FC 24 on EA or Steam and wait for it to be confirmed.
  2. Open Steam and buy the Ultimate Addition of FC 24.
  3. Go to the FC 24 store page and click on “Redeem Ultimate Edition Content”.
  4. Install and play FC 24 (and you should be able to connect to the servers).

Fix 3: Verify the game files

  • For Steam: Steam > Library > right-click FC 24 > Properties > Installed Files > Verify integrity of game files > Launch FC 24.
  • For EA: EA app > Library > FC 24 > Manage > Repair > Launch FC 24.
Connecting to Ultimate Team is not possible at the moment

Update #1: As of 23 September 2023, the EA team is currently investigating the “Connecting to Ultimate Team is not possible at the moment” issue and are working on a fix (source: https://answers.ea.com/t5/Ultimate-Team/Connecting-to-Ultimate-Teams-is-not-possible-at-the-moment/td-p/12963132).

Further reading

How to Fix “This EA Account is restricted from accessing any online features” in FC 24

How to Fix Controller Not Working in FC 24

How to Fix Controller Not Working in Starfield